Customer Care

Shipping & Returns

Fast, reliable delivery across Australia β€” and a hassle-free, no-questions-asked returns promise.

πŸ“¦ Delivery Options

OptionTimeframeCost
Standard β€” Victoria2–4 business days$6.95
Standard β€” Interstate4–7 business days$8.95
Express β€” Nationwide1–3 business days$14.95
Free ShippingStandard timeframeOrders over $60

Orders placed before 12pm AEST Monday–Friday are dispatched the same business day.

↩️ Returns & Refunds

We stand behind every bag we send. If you're not completely satisfied, we'll make it right.

  • βœ“100% satisfaction guarantee on all orders
  • βœ“Contact us within 14 days of receiving your order
  • βœ“Full refund or replacement β€” your choice
  • βœ“Refunds processed within 3–5 business days
Contact Support β†’